Winter Season Look Ahead

Winter Season Look Ahead

As our summer season was cut short due to the unprecedented wildfires our area has endured, I am writing this with the deepest sympathy and condolences for all of those who have been devastated by the fires that ravaged through our beautiful state of Oregon. These fires, in combination with the  global pandemic of Covid 19 has certainly tested the mettle of our community. We could not be more excited to look ahead towards winter with a welcomed breath. Based on early indicators all forecasts are pointing towards a La Nina season with plentiful snowfall! Now that’s some good news that we all could use right now.

Ever since Skibowl closed for ski operations last spring, we have been working tirelessly on implementing operational plans and processes with the focus on safety during the pandemic. We opened for summer operations on June 24th with revised operating plans and practices focusing on distancing and disinfecting. Throughout the summer, the ski industry has also been busy working as an organization, building on what the collective network of resorts in the US (and abroad) have learned from recent spring and summer operations. As a result, the National Ski Areas Association's Ski Well, Be Well Program was created as an effort for all resorts to have “one voice” speaking for the industry as a whole as it relates to operating during Covid 19. 

Before we dive into specific plans and protocols it is of utmost importance to reiterate that we are going to need the collective help from everyone not only to get the resort open but to STAY open this winter!  There will be changes to nearly every piece of the operation and it will likely be everchanging and fluid throughout the winter as conditions change or new intelligence becomes available. We ask for your patience and understanding during this very challenging time.

Outlined below are some of the basic elements that we have to share at this time. Please stay tuned as there will be frequent updates as our plans become more developed.

MASKS REQUIRED

YES, masks or face coverings are required.

·       Indoors

·       In Parking Lots

·       In Lift Lines

·       On Chairlifts

·       Whenever physical distancing of 6’ cannot be maintained

VOLUME MANAGEMENT

We need to manage overall volume and limit the number of people permitted at the resort at any one given time. Most often the biggest pinch points have been early season, peak holidays, Friday evenings and Saturdays, both day and night shifts.

We likely will require ALL visitors to make an online reservation, including passholders if necessary. In the event we require online reservations of all guests, available inventory will be separated into two groups: passholders and day lift tickets

Specific details on the online reservation process will be forthcoming. 

ADVANCED TICKET SALES REQUIRED

ALL tickets MUST be purchased online, in advance. There will not be “walk up” ticket sales this season. The online sales platform will remind you of your responsibility with respect to visiting and also require you to answer a few Covid related questions.

RESORT OPERATIONS

As stated above, we anticipate many changes to “normal” operating procedures this season. Those looking to ski and ride with us this winter should expect a “back to basics” experience. Meaning you should arrive ready to ski or ride, including getting ready at your car as indoor space will be extremely limited. Consider packing a lunch or a snack and warming up in your vehicle. The goal is to provide a quality, recreational experience taking advantage of what the outdoors has to offer.  

LESSONS

Adult and Children lessons will need to be reserved and paid for in advance. Pre-arrival health screening will be required for lesson participants. Kids lessons will be a maximum of two hours. We will not be providing any indoor space, including lunch for lessons. Additional details for Ski and Ride lessons will be forthcoming.

RENTALS

Ski and Board Rentals must be reserved and paid for online in advance.

TUBING

Tubing reservations must be reserved and paid for online in advance. Ticket capacity for each session will be reduced.

LODGE ACCESS/FOOD & BEVERAGE

Access to indoor facilities will be limited to warming up, restroom usage and grabbing a bite to eat. We’re working on spreading out F&B options with a focus on a “grab and go” items such as sandwiches and self-contained hot meals like soups, hearty chilly or mac and cheese that you can take on the go or to your car. We do plan on offering limited high-top tables and counter space for quick indoor dining but we will not have traditional tables and chair options as we need to create enough space for people to move about safely

HEALTH AND RESPONSIBILITY
As stated above, we’re going to need the collective help from everyone visiting Mt. Hood Skibowl to do their part in the effort of preventing the spread of Covid-19. We ask that you take personal responsibility while visiting with us and adhering to the following guidelines:

  • Guests will be asked to self-group and visit with immediate household members, people in their traveling party or individuals they are consistently exposed to or spending time with.
  • Agree to a Covid questionnaire provided in the online registration process for skiers and riders
  • Wear a cloth face masks at all times indoors, in lift lines, on chairlifts and when unable to maintain 6’ physical distancing outdoors.
  • Wash hands frequently with soap and water. Use hand sanitizer when you cannot wash your hands.
  • Report any confirmed COVID-19 exposure.
  • Immediately notify Skibowl Management if you begin to experience flu-like symptoms or test positive for COVID-19 after leaving our facility.
  • Voice concerns, ask questions, and seek clarification when necessary.

WINTER 2020/2021 SEASON PASS SALES WILL BE OFFERED IN TWO GROUPS
 

October 5 - 18, 2020 (PRIOR PASS HOLDERS ONLY): Group 1 is for all existing 2019/2020 Mt. Hood Skibowl Season Pass holders. Because we greatly value your loyalty, we would like to say thank you as our passholder by offering a credit against this years pricing. Pass credits must be used by Oct. 18th.

Visit the Mt. Hood Fusion site for complete details on 2020-21 season passes:  http://www.mthoodfusionpass.com/buy-your-pass/

See example below to redeem your credit

All Winter 2020/2021 Season Passes will be mailed and not available for pickup at the resort. All Mt. Hood Skibowl and Fusion pass products are non-refundable, with no exceptions.

We very much value and appreciate your loyalty with us and can’t wait to see you on the mountain. As outlined in this memo, things will be different this season! You have our commitment that we will do everything in our control to continue putting you first; as our guest, but we will need your assistance and ask for your patience and understanding as we migrate through these uncertain times. We are truly in this together!

Please stay tuned for updates as we head towards winter. Think Snow!

Sincerely,

Mike Quinn – VP/GM

Relevant Topics for This Post:

Corona Virus Information

Unfortunately we have made the difficult decision to suspend operations on Wednesday, March 18th. We need some additional time to assess our current operations, review protocols and work with our staff. Our intent is to re-open as soon as feasible for ski operations but the exact timeline is not yet known. Full information available here.

Cosmic Tubing!

Cosmic tubing is currently scheduled to be available on select nights for remainder of the 2020 season. Please see our operating hours for more information.

Mt. Hood Skibowl is an equal opportunity service provider and employer. This institution operates under a special use permit issued by the Mt. Hood National Forest, USDA Forest Service